SUGAR TREE FAQ
How do I apply online?
How do I make a maintenance request?
We strive to answer each and every maintenance request as quickly as possible. Our dedicated team of experienced technicians work hard to ensure everything in your apartment is functioning properly. Making a maintenance request is as easy as signing into your Resident Services Portal to detail your issue. You can then track the progress of your requests in the portal and easily communicate with our leasing staff.
What is the pet policy?
We happily allow pets at Sugar Tree. There are some restrictions, and we encourage future residents with pets to view our Qualifying Criteria or to contact our leasing office with any questions.
How do I pay rent?
At Sugar Tree, its easy to make rent payments online through our Resident Services Portal. Once you create an account, you can simply sign on to view your balance and make a timely payment.
What community amenities are there at the property?
Sugar Tree has a variety of amenities at our property to make your stay with us as comfortable and convenient as possible. | Secure online payments & maintenance requests | Resort-style pool and hot tub with free Wi-Fi | Water volleyball in pool | Clubhouse with free Wi-Fi | Onsite laundry center | Sundeck overlooking the bay | BBQ & picnic areas | Controlled access gates | Pet friendly community | Valet trash service | 24-hour emergency maintenance
What are the hours for the community amenities?
Our office and clubhouse are open Monday Friday from 8:30 am 5:30 pm and Saturdays from 10:00 a m - 5:00 pm. Our laundry center is available 24 hours per day, seven days per week. You can enjoy our refreshing swimming pool Monday Sunday, 10:00 am 9:00 pm (closed seasonally in mid-October.)
What apartment amenities set your property apart from others?
At Sugar Tree, were proud to offer beautiful apartments with updated finishes and the comforts of home. | Spacious open-concept floor plan | Stunning bay views | Fully-equipped kitchen | Upgraded kitchen cabinetry* | Pass-through serving bar | Sunroom* | Private patio/balcony | Wood-burning fireplace* | Washer & dryer connections* | Vaulted ceilings* | Large closets | Ceiling fans
What day of the month is rent due?
Rent is due on the first of every month and payments can be made easily online through our Resident Services Portal.
They are in a great location. The apartment was very clean when I moved in, and the office staff have been extremely helpful.- Jared T.
The apartment staff was amazing with service and accommodations. These individuals went above and beyond in helping me in my process. With immediate service and great attitude the staff made this the best move in process I’ve had yet! I would 100% recommend these apartments as easy to move into, great looking, amazing functionality, and fantastic rates.- Josh R.
I have been living here for 2 years and have had the best experience. The staff is amazing they are always willing to work with me! The maintenance crews are amazing they are always on the go and always ready. It is rare that I place a work order and may receive same day service its amazing. The apartment is beautiful, the staff is great why would I want to live any where else.- Brenda M.
Great staff! Great location! Great community!- Nikki M.
This is my home, we are so happy with our apartment, we are going on a year an we have realy enjoyed our place, the pools, the hot tub, even the baby pool when my granbabies visit, there's picnic areas w/ BBQ Pits, the View from the Deck facing Oso Bay at Sunrise couldn't ask for more.- Minnie P.